Computersight -

A humorous list of reasons to call the last number you ever want to call.

All games that were new upon The Orange Box’s release use a newer version of the Source engine that takes greater advantage of shaders.

There is a lot of hullabaloo over cloud computing. Exactly what is cloud computing?

I just have to write an example of bad technical support. This is something that good technical team should never act like. Even if it sounds ridiculous they should always stick to the manuals and a little common sense.

Laptop issues.

How do you manage user’s support with a very small internal IT support? If you do not have a large budget for your IT stuff, and you probably would like to keep it small but still efficient. Here you can see how you can start dealing with it.

My experiences with a particular well known computer company and the customer service I received.

Network Operating System Features, requirements, models and topologies.

The world of the Network Operating System, including its requirements, models, and topologies, as well as Network Operating System implementations, differences, and all the associated pros and cons.

After what seems like a lifetime of providing support for computer users I’ve put together a few ideas for getting the best from your support team.